Terms of Service
Last updated October 24, 2026
These terms cover your use of ClassPacer, skill tracking software for activity schools such as gymnastics, cheer, dance, swim, tumbling and martial arts schools. "We" means ClassPacer. "School" means the business that signs up. "You" means anyone who uses ClassPacer: a school owner, an instructor, a parent or an adult student. By using ClassPacer you agree to these terms and to our Privacy Policy.
1. Accounts
- A school's owners decide who joins their school and what role they have. Each person signs in with their own email address and keeps access to it secure.
- Students under 18 don't get their own login; their parents or guardians do.
- You must give accurate information and be old enough to agree to these terms where you live.
2. The school's responsibilities
- The school is responsible for the information it puts into ClassPacer, including students' names and progress, and for having the right to share it with us, including any consent from parents or guardians that the law requires.
- The school is responsible for what its owners and instructors do in ClassPacer, and for removing people who should no longer have access.
3. Free trial, subscription and payment
- Each school starts with a 30-day free trial. No card is needed for the trial.
- After the trial, ClassPacer costs the price shown on the Plan & billing page, paid monthly or yearly in advance by card through our payment provider, Stripe. Prices are in US dollars and don't include any taxes that apply.
- Subscriptions renew automatically at the end of each month or year until cancelled. An owner can cancel any time from Plan & billing; the subscription then stops at the end of the period already paid for. We don't refund partial months or years, except where the law requires it.
- If the trial ends without a subscription, or a subscription ends or can't be paid, the school becomes read-only: its data stays and can still be seen, but nothing can be changed until it subscribes again.
- We may change prices with at least 30 days' notice by email to the school's owners. A new price applies from the next renewal after the notice.
4. Your data
- The school owns the data it puts into ClassPacer. We use it only to run ClassPacer for the school, as our Privacy Policy explains. We never sell it or use it for advertising.
- A school can ask us for a copy of its data at any time. When a school closes its account, we delete its data within 90 days, except what the law requires us to keep (such as billing records).
5. Acceptable use
Don't use ClassPacer to break the law, to harass anyone, to upload anything you don't have the right to share, to try to reach another school's data, or to disrupt or overload the service. We may suspend an account that does.
6. The service
- We work to keep ClassPacer available and your data safe, and we improve it over time; features may change.
- ClassPacer is provided "as is". To the extent the law allows, we don't promise it will be uninterrupted or free of errors, and we aren't liable for indirect or consequential losses. Our total liability for any claim is limited to what the school paid us in the 12 months before it.
- Nothing in these terms limits rights you have under consumer law that can't be limited.
7. Ending
A school can stop using ClassPacer at any time by cancelling its subscription and asking us to close the account. We may end the service for a school that seriously breaks these terms, after notice where we reasonably can.
8. Changes to these terms
If we change these terms in a way that matters, we tell school owners by email or in ClassPacer before the change applies. Using ClassPacer after that means you accept the new terms.
9. Contact
Questions about these terms: support@classpacer.com.